Master Napoleon & Continental Product Knowledge, Installation and Servicing

We Equip Your Team With Practical, Product-Focused Training – So You Can Deliver Flawless Installs and Confident Servicing

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Expert Training for Fireplace & HVAC Installation and Servicing Professionals

Wolf Steel Technical (WST) delivers comprehensive training solutions designed to elevate your team’s expertise and enhance your business performance. Our industry-leading programmes equip technicians with the knowledge and skills needed to excel in today’s competitive marketplace.

Training That Transforms Performance

In-Person Training Events

Hands-on workshops and expert-led sessions that provide deep product knowledge and practical installation techniques. Earn industry-recognised certifications that set your business apart.

Online Learning

Access our extensive library of online courses, video tutorials, and technical documentation. Learn at your own pace with flexible microlearning modules designed for busy professionals.

Instructional Videos

Access our extensive library online instructional videos, for installation and troubleshooting grills, hearth, and HVAC products. Learn to install and service products and accessories correctly the first time, every time.

Why Choose WST Training?

Manufacturer-Led Expertise

Learn directly from Wolf Steel engineers and technical specialists who design and build Napoleon and Continental products.

Proven Performance Results

Reduce service callbacks by up to 40% and lower warranty claims through proper installation and service training.

Hands-On Practical Training

Experience real product installations and troubleshooting scenarios with expert guidance—not just theory from a manual.

Flexible Learning Options

Choose from in-person workshops, online courses, mobile training van visits, or on-site field support to fit your schedule.

Stronger Business Partnership

Build a direct relationship with Wolf Steel that gives you priority access to product updates, technical support, and resources.

Comprehensive Product Coverage

Master the complete Napoleon and Continental portfolio—Grills, Hearth, HVAC, and Outdoor products.

Hear From Our Trainees

“The WST certification programme transformed our installation team’s capabilities. We’ve seen a 35% reduction in service calls and our customers consistently comment on our technicians’ professionalism and expertise.”

John Roberts, Comfort Heating Solutions

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